Shipping policy

Shipping Policy

Last updated: 10-1-2026

Thank you for shopping with RxCollisionParts.com. We’re committed to getting your order to you as quickly from our closest national warehouse.

Order Processing

Orders are processed within 1 business days after payment is received.

Orders are processed and shipped Monday thru Fridays excluding holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times are:

Standard Shipping: [1–3 business days]
Express Shipping: [1–2 business days]
International Shipping: [7–15 business days]

Delivery estimates begin after your order has been processed and shipped. Please note that delivery times are estimates and are not guaranteed.

Shipping Locations

We currently ship to:

United States & Territories
Canada
International countries/regions, if applicable

Some locations may be excluded from delivery. If we are unable to ship to your location, you will be notified during checkout or contacted after placing your order.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow [12–24 hours] for tracking information to become available after your order has shipped.

Delayed or Lost Packages

If your package is delayed, please first check the tracking information provided by the carrier.

If your tracking information shows that your package was delivered but you have not received it, please check around your delivery location and with household members, neighbors, or your building's management before contacting us.

If you believe your package has been lost or has not arrived within a reasonable period, contact us at service@rxcollisionparts.com and include your order number.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete shipping address, we are not responsible for delays, additional shipping costs, or packages returned to us.

If you notice an error in your shipping address, contact us as soon as possible at service@rxcollisionparts.com. We’ll do our best to update the address before the order ships, but we cannot guarantee that changes can be made after an order has been processed.

Damaged Packages

If your order arrives damaged, please contact us at service@rxcollisionparts.com within 7 Days of delivery.

Please include your order number and photos of the damaged package and/or products so we can review the issue and determine the appropriate resolution.

International Orders, Duties & Taxes

For international orders, customs duties, import taxes, and other applicable fees may be charged by the destination country.

Unless otherwise stated at checkout, these charges are the customer's responsibility. We are not responsible for delays caused by customs.

Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated "Last updated" date.